Benefits of Being Loyal- From Our CIO

Unexpectedly, I received an email from Delta “Re: Recognition of your recent travel on Delta”. The letter said: “On behalf of Delta Air Lines, I would like to offer my sincere apology for the multiple flight disruptions you experienced”.  The entire letter was incredibly well done.  I was happy just to get the letter, but the letter ended with “In recognition of your value as a Platinum Medallion member and as a gesture of goodwill, I have sent you a gift containing perishables, which will be mailed to the address in your SkyMiles account.” Yes, I had a bad experience (some of my face book friends might remember my 10 hour stint in MSP ending with a bird hitting the plane).  Yes, I did share that with Delta and I thought they had handled it fine. After all, I have been on different planes over 100 times this year so I … Read More

Our customers are used to a great experience. It begins with our knowledgeable and friendly staff and ends with a branded product that gets people talking- about you!  The reviews  below praise the service they received from our staff. Click here to see more of what our customers love about us.   “I was totally satisfied with everyone and everything involved in my Crestline experience. When I called about my order, not once did anyone have a negative attitude. How refreshing! I felt as if I was their only client- they went above and beyond my expectations. To the Graphics team: awesome job! I highly recommend Crestline for any and all of your promotional needs.” Lisa, Florida “The ordering process with Crestline was quick and easy, including downloading our artwork. All of the responses were timely, and the order was received a week ahead of the estimated scheduled delivery date. … Read More

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Crestline Customer Service
PO Box 2027
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