Benefits of Being Loyal- From Our CIO

Unexpectedly, I received an email from Delta “Re: Recognition of your recent travel on Delta”. The letter said: “On behalf of Delta Air Lines, I would like to offer my sincere apology for the multiple flight disruptions you experienced”.  The entire letter was incredibly well done.  I was happy just to get the letter, but the letter ended with “In recognition of your value as a Platinum Medallion member and as a gesture of goodwill, I have sent you a gift containing perishables, which will be mailed to the address in your SkyMiles account.” Yes, I had a bad experience (some of my face book friends might remember my 10 hour stint in MSP ending with a bird hitting the plane).  Yes, I did share that with Delta and I thought they had handled it fine. After all, I have been on different planes over 100 times this year so I … Read More

QR Codes

Maybe you are interested in bringing QR codes into your promotional campaign, but you aren’t sure exactly how to incorporate them into your existing format. Your Crestline representative will be happy to help you craft a QR code campaign that will extend your brand’s image to a wider variety of channels!

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Crestline Customer Service
PO Box 2027
Lewiston, ME 04241
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Intl: +1 207-488-4975
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