What is better than a great deal? A safe deal. Recently at Crestline, we have been looking into the safety of personal care items that are manufactured overseas. We have made the decision to remove all Lip Balm and Hand Sanitizers that are not made in the USA from our website. Why would we do this? We feel that our customer’s safety is of the utmost importance, and we know you do too.

When personal care products such as lip balms and sanitizers are manufactured overseas and imported for relabeling, they are under much less scrutiny and supervision than those that are made and distributed in the United States.  The reason for this is that the FDA does not have the ability to successfully audit overseas as they can in the US. Although overseas suppliers are required to follow the same rules and regulations as the US, it is much more difficult to know if they are actually being followed.

lipbalm.sanitizerManufacturing facilities in the US are audited and inspected often. If they fail to meet the requirements and regulations of the FDA, they are temporarily shut down until they can comply. US facilities must stay registered with the FDA in order to remain in compliance which requires that every step of their operation is up to standards; machinery, packaging, ingredients, labeling. All registration tests and inspections must be done through a third party source to guarantee that there is no conflict of interest. These measures make products made in the USA as safe as they can be.

Quality assurance is difficult to verify when it comes to overseas manufacturing. In order to be sure that products coming to US distributors from overseas manufacturers are safe, the distributor would have to do their own audits to ensure that ingredients and equipment is up to regulation. This process is expensive and time consuming for distributors; inevitably it would lead to higher prices on those products. Distributors also do not have the ability to shut down a facility if it does happen to be non-compliant.

By selling lip balms and sanitizer that are made in the USA we can be confident that they are registered and meet the FDA’s safety requirements. Our customer’s happiness and well-being is of the utmost importance to us. We are continuously adapting the way we operate based on newest safety concerns and government regulations. We want you to be aware that we take potential product safety concerns very seriously. Our customers deserve the best and we will do what we can to provide only that.

Made in the USA

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Mailing Address:
Crestline Customer Service
PO Box 2027
Lewiston, ME 04241
Crestline Customer Service:
US: 866-488-4975
Intl: +1 207-488-4975
email: crestlinehelp@crestline.com
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