Ensuring Customer Satisfaction With Every Order

At Crestline, we pride ourselves on our good service, quality products and of course for having the best customers on the planet!! But every once in a while, we are reminded that we are only human, and on occasion errors do occur with orders. Because we deal with multiple product sizes, types, and sometimes breakable products, we cannot always promise that your items will be delivered to you perfectly with no issues or errors. What we can promise is that we will ALWAYS do right with you. A great example of this happened recently. A client recently received their order and shared their excitement about it with us on twitter. We were so happy to see how great their custom tumblers came out and that they were so excited about them. Just minutes later, they shared another photo showing that some of the tumblers had been damaged in transit. Though … Read More

8 Inspiring & Creative Ways To Use Custom Sticky Notes

Sticky notes are a desk essential that complete any workspace.  It’s likely that at some point, we have all taken advantage of the convenient notes to write a reminder or mark a page. But what about using custom sticky notes to promote your business? Promotional sticky notes are a great way to share your good name in a professional manner on a product that will always be useful. Just like custom pens and journals, sticky notes are one of those staple items that will never go out of style especially in an office or educational setting. We know you are aware of the benefits of sticky notes; they come in a variety of different sizes, shapes and stand-out colors, and their sticky but non-destructive nature makes them ideal for temporarily adhering to nearly any surface.  We would like to introduce you to a few creative non-conventional ways to put your … Read More

Emerging Themes For 2015 Promotional Products

The year has still just begun, and it’s been a very exciting time for us here at Crestline. We’ve spent the beginning of the year thinking about how promotional products have adapted to fit new technologies and trends since the beginning of last year.  It has opened our eyes to the future of promotional products and the new items that we are so excited to see in action this year. Although the year is still just getting started, we have our predictions on what items are going to make a big impact in the minds of the consumer throughout 2015. Technology Technology is getting smarter and it’s going to continue to infiltrate the market in 2015. These items are innovative and are continuously attracting the attention of recipients in a positive way. From custom USB flash drives to Bluetooth speakers and stylus pens; this category is making big moves in … Read More

Discovering the Hidden Potential of Promotional Drinkware

It’s no secret that drinkware items are widely used in the promotional industry. A quarter of all consumers in the United States own a logoed drinkware item; whether it is a water bottle, travel mug or tumbler. Half of those who own them use them 2-3 times PER week! That repeated use and exposure is what makes drinkware items so popular. Another benefit of promotional drinkware is how versatile these items can be. They can successful accomplish the promotional goals of companies large and small, in nearly any industry. Everyone has to drink, right? The power of promotional drinkware can be taken even further when you take advantage of the space inside. Water bottles, tumblers, and travel mugs have something that many other promotional items do not; space to fill! While these items work excellent alone, you can unlock more advertising potential when you take advantage of the space inside … Read More

Getting Started With Promotional Products- FAQs

  At Crestline, our Promotional Product Experts (PPE’s) are faced with the important job of teaching interested shoppers about Crestline and what it is we do and how we do it. They are often faced with many of the same questions about choosing products and the process of ordering from Crestline. We recently did a FAQs post specifically designated to artwork with the help of James, one of our PPE’s. Today, James is back to answer your FAQs before ordering from Crestline, and for choosing what product(s) will be right for your company or event. Questions before ordering How fast can you get the items to me? The time to produce and ship an order is different for every product that we carry. Most items take about 4-5 production days plus a few more days for shipping. It’s best to plan ahead and order your items well in advance of … Read More

The Benefits of Employee Recognition Programs

Corporate awards and recognition programs play an important role in corporate culture. They are an investment in your company that can deliver significant savings over time and improve the quality work that comes out of your employees. It is a way to show respect and appreciation for your employees for the work that they do and the role that they play in your company. In order for recognition programs to have the greatest results for your company, you must make sure that recognition is coming from the right person and that you are  recognizing efforts that are true to your companies mission. Companies must ensure that they are recognizing the right behaviors and that their praise is sincere. Behaviors that works towards company goals and values are ones that should be recognized. While it can be best for managers and upper-level employees to recognize workers, it is also extremely beneficial … Read More

10 Great Ideas to Make You Love Your Workspace

Do you spend your eight hours a day in an office or cubicle? If you do, chances are your workspace is a little drab; poor lighting and tired walls that do little to motivate you. Adding a taste of your own personality to your work-space can help you feel more comfortable, increase your productivity and reduce stress. Sprucing up your workspace is easy and depending on your company’s culture, it is most likely accepted as long as long as it does not distract you from your work. At Crestline, the majority of us operate out of cubicles and we are seasoned pros when it comes to organizing, personalizing and bettering our workspaces. Here are our top 10 tips to make you LOVE your workspace:   Start off with a great office mug! It’s no secret that for most of us, our coffee or tea is a mood-boosting treat throughout the … Read More

All About the Imprint: Customizing Your Crestline Order

Customization is what separates Crestline’s products from retail products. Your customization is the most important part of your purchase with Crestline. Because of this, there are a lot of questions that come up in regards to artwork, and how customization of products works. We want to help you understand the process and clear up any information that may be unclear to you. We asked James, one of our promotional products experts (PPE), what a few frequently asked questions are regarding artwork and customization and he helped us put together all of the answers right here for you. What image file do you need for artwork? Above you will see the preferred file types for your artwork. If you are worried about the quality of your artwork or do not have access to a high-resolution file, our graphics will do whatever they can to make what you have work. If you have questions … Read More

New Year's Resolution: A Health & Wellness Program

The New Year is a time for new resolutions and personal and professional changes whether it is to help others more, to save money or to quit a bad habit. This year, we recommend that your business makes a resolution to achieve new levels of health and wellness in your workplace. This may seem like the cliché of New Year’s resolutions, but launching (or improving) a company wellness program can be great for your company in many aspects. We promise this is one resolution that will pay to make good on. At Crestline, we do everything we can to maintain a wellness program that gives back to both the employees and the company. Employees are able to set wellness goals, track their physical activity with devices like Crestline, we do everything we can to maintain a wellness program that gives back to both the employees and the company. Employees are able … Read More

Why it's Better to Buy More in the Promotional Industry

BOGO, Two For, buy $x get a coupon for $x. Free freight etc. At a time of year when you see every type of sale known to mankind we thought it might be a great opportunity to tell you why buying more is always better in the world of promotional products. When a big box retailer like Walmart places an order for your favorite laundry soap, they buy the same exact box that every other retailer is buying. Because of this, the manufacturer can take advantage of all of those purchases when they manufacture the box and the soap itself.   If it takes two hours to create the artwork for the box and two hours to ready the press, this cost will be divided amongst the total amount of soap boxes they will be printing. Let me give you an example. If the cost to create the graphics and ready the … Read More

Mailing Address:
Crestline Customer Service
PO Box 2027
Lewiston, ME 04241
Crestline Customer Service:
US: 866-488-4975
Intl: +1 207-488-4975
email: crestlinehelp@crestline.com
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